LL Bean's tagline is "The Outside Is Inside Everything We Make." The company was founded way back in 1912 out of Freeport, Maine, and its creator, Leon Leonwood Bean, started by selling just one product — the Maine Hunting Shoe, also known as duck boots or Bean boots.
In the 110 years since then, the store has expanded to sell a full line of clothing, from outerwear to footwear, daily clothing, and pajamas. All with the same end in mind — making clothes that keep you warm, cozy, and dry while sporting classic styles. The store also sells outdoor equipment, such as backpacks, tents, and firearms.
Starting in 2018, LL Bean paired with Mastercard to replace the existing LL Bean Visa cards. Anyone who had an LL Bean Visa card simply had to activate their new card and destroy the old one to seamlessly continue their account. The LL Bean Mastercard is a rewards credit card that's available to those with a good credit score, usually over 700. The card offers a number of perks, especially when it's used at the name store.
You can use the LL Bean Mastercard anywhere Mastercard is accepted, not just at an LL Bean store. That means you can use it at 10.7 million merchants in the United States as well as in over 21 other countries.
You can apply for the LL Bean Mastercard once you've created a registered user account on their site.
To create an account, you'll need to provide:
Once you've created your user account, you'll automatically be bumped to the next page, where you'll be asked to fill in your:
Once that's complete, you will be directed to Citibank's LL Bean application page. Verify your previous information is all correct, and provide the following information to complete your application:
Once you've been approved for the credit card, log in to your account, where you'll be able to "manage your LL Bean Mastercard online 24/7."
Once there, you can:
Retrieve your user ID by verifying your information. You can reset your password in the same way.
You can also go directly to LL Bean at doxo to pay your bill securely and quickly.
Contact the store's customer service department via an online "email form." Not truly an email, but you can send a message or ask a question of up to 2,000 characters. They request you don't send credit card or other sensitive information through this form.
Or, chat online about:
LL Bean's toll-free phone numbers for customer service are:
Calls are answered:
Calling from outside the U.S., Canada, and Puerto Rico? Dial: 1-208-822-2029
They even have an option where you provide your phone number, and a customer service representative will call you back.
Get in touch with LL Bean's customer service faster by going to GetHuman's website. Type "LL Bean" in the search bar, and you'll find the store's customer service number. The site also gives you the following:
You can also choose to chat with an expert online now with Get Human's Just answer experts.
Send correspondence to LL Bean's head office:
15 Casco Street
Freeport, ME 04032
Mail your credit card check or money order, along with the payment coupons from your billing statement to:
LL Bean Mastercard
PO Box 9001068
Louisville, KY 40290-1068
Send a letter to Citibank (the card issuer) at:
388 Greenwich Street
New York, NY 10013
You can visit the LL Bean flagship store at:
95 Main Street
Freeport, ME 04032
The store is always open. Yup, 24 hours a day, 7 days a week, 365 days a year. They always have something exciting planned at their flagship campus, both indoors and outdoors.
Q: What's the APR for a LL Bean Mastercard?
A: As of February 7, 2023, the APR for purchases and balance transfers is 19.49% to 28.49%, depending on your creditworthiness. The APR for cash advances is 29.74%.
Q: What other fees are associated with the LL Bean Mastercard?
A: The minimum interest charge is $0.50, and the cash advance fee is 5% of each transaction, with a minimum $10 charge. The balance transfer fee is 5% of each transaction with a minimum $10 charge.
Q: Is there a bonus for signing up for a LL Bean Mastercard?
A: If your application for the card is instantly approved, you'll get a one-time 15% off discount when you pay with your new card.
Q: What's the LL Bean Mastercard reward program like?
A: Excellent. You can earn a lot of "Bean Bucks" by shopping at one of the LL Bean stores or online. Rewards include:
Bean Bucks won't be earned on: