Best Buy offers their customers two credit cards: My Best Buy Credit Card and My Best Buy Visa. These cards give cardmembers access to rewards, flexible financing on qualifying in-store and online purchases, and exclusive discounts.
My Best Buy Credit Card:
My Best Buy Visa:
The annual percentage rate (APR) is 30.74% and will vary with the market based on the prime rate. The due date for paying your monthly bill will be at least 25 days after the close of each billing cycle.
Citibank is the bank that issues the Best Buy Credit Card.
You'll need to sign in to BestBuy.com to start your credit card application.
It's easy to create an account for fast and easy access to your credit card account, with just one password to remember.
Log in to the account, and click on "Make a Payment" to pay your bill. Once you're logged in, you can choose how much to pay, when to pay it, and where the payment will be coming from.
A credit card payment takes one to three business days to post to your account if you pay online. However, if your credit card is linked to your checking account and both accounts are from the same bank, your payment may post immediately following the transaction.
Manage your My Best Buy credit card by signing in to your BestBuy.com account or signing into your Citi account by entering your user ID and password.
Either of these sign-in options lets you:
Best Buy also has a mobile app you can download.
You can download the mobile app at:
You can send the Best Buy headquarters an email if you have an unresolved issue you need help with.
Best Buy Credit Card has a single toll-free customer service phone number where you can talk to a representative on any issue you need to have resolved: 1-800-574-1301
Calls are answered:
You can also access your account through their automated voice response system at the same customer service number: 1-888-574-1301
They promise this system makes it "even easier to self-serve and obtain account information, as well as to make a payment." You'll need to have your account number as well as a valid check from a U.S. bank ready when you make this call. There's no fee when you pay through their automated system.
Using the mobile device connected to your My Best Buy Credit Card account, you can also pay your bill by texting "PAY" at: 81964
Once they've confirmed your identity, you'll be sent a text asking how much you would like to pay and which payment account you'd like to use. You'll receive a payment confirmation via text.
Get in touch with Best Buy's customer service faster by going to GetHuman's website. Type "Best Buy" in the search bar, and you'll find the store's customer service number.
The site also gives you the following:
You can also choose to chat with an expert online now with Get Human's Just answer experts.
To get a link to download the Best Buy mobile app, text "App" to 332211.
If you want to talk to someone at the Best Buy headquarters, you can call their consumer customer service department at these numbers:
Send correspondence to Best Buy's head office:
Best Buy Headquarters
7601 Penn Avenue South
Richfield, MN 55423
Mail your credit card payment (check or money order, but not cash) to:
My Best Buy Credit Card Payments
P.O. Box 9007007
Louisville, KY 40290-1007
Make sure to write your credit card number on the front of any check you plan to send. Mailed payments will take, on average, five days to post to your account.
The headquarters of Best Buy is located in Minneapolis, MN at:
Best Buy Headquarters
7601 Penn Avenue South
Richfield, MN 55423
If you'd prefer to pay your credit card statement in person, you can visit any Best Buy store. Any of their "Blue Shirts" would be happy and able to help you during normal business hours.
Q: Where can I find my member ID?
A: Your member ID can be found on both your My Best Buy Credit Card and on the account home page of your BestBuy.com account.
Q: I have two My Best Buy accounts and am finding it confusing. What can I do?
A: You can combine two accounts that have the same primary information. You'll need to call 1-888-237-8289 to do this for security purposes.
Q: If I qualify for a Best Buy credit card, how soon can I start collecting points?
A: As soon as you join the Best Buy program, you'll start collecting points. Reward points become usable after "vesting," 15 days from purchases made at Best Buy.